Initial Set Up of Spam Filter

1. Go to website http://barracuda1.vnet-inc.com:8000/cgi-bin/index.cgi
2. Enter your full email address (example username@mtintouch.net) If you use the

username@ttc-cmc.net email address, you must set the spam filter levels for both addresses.

3. Do not enter a password, one will be assigned to you.
4. Click on “Create New Password”. A new password will be assigned to you.

5. You will have a message from “Barracuda Spam Firewall”. The subject line reads “User quarantine account information”.
6. Open the message from Barracuda Spam Firewall, your username and password are listed in this email. Keep this for future reference.
7. Click on the link that is to the right of “Access your Spam Quarantine directly using the following link:”
8. This link will log you into the spam filter admin page to adjust your settings.
9. If you delete the email that has your contact information, you can repeat these steps as often as needed.

How To Change Your Spam Scoring Levels

1. Log into the spam filter
2. Click on the “Preferences” tab
3. Click on the “Spam Settings” tab
4. Change “Use System Defaults” to “No”
5. Then click on “Save Change”
6. Now you can adjust the filtering levels to your own. The lower the number is the more the filter will remove.
7. Click on “Save Change”

How To Change Your Password

1. Log into the spam filter
2. Click on the “Preferences” tab
3. Click on the “Password” tab
4. In the “Old Password” field, type in the password that was given to you in the initial email from “Barracuda Spam Firewall”
5. Then enter what you want your new password to be in the “New Password” field
6. Then re-enter your new password in the “Re-type your new password field”
7. Click “Save password”
8. If you forgot what your password is, on the log in screen click “Create New Password” and you will be emailed what your existing username and password are.

How to Remove Barracuda from Your Account

1. Log into the spam filter
2. Click on the “Preferences” tab
3. Click on the “Spam Settings” tab
4. Change “Enable spam filtering” to “No”
5. Click on “Save changes”
6. Change “Use system defaults” to “No”
7. Under “Quarantine score” make it be a 10
8. Click on “Save Changes”

How To Manage Your Emails That Have Been

Quarantined

1. Log into the spam filter
2. Click on the “Quarantine Inbox”
3. If you click “Deliver”, then it will only deliver the message once
4. If you click “Whitelist”, then the messages from that person will always come into your account.
5. If you click “Delete”, then the message will be permanently deleted.
6. You will receive a daily message from “Barracuda Spam Firewall” telling you that you have a message that has been quarantined. You can click on any message that shows in the email and select whitelist, deliver, or delete. This logs you into the spam filter and you can do the rest of the messages from the spam filter admin page.

Barracuda Tips

1. Account creation on Barracuda is automated. An account will not be created until a user has a piece of mail that scores in the quarantine range. The account is created by Barracuda when the message is quarantined.

2. Every account is set up with default spam scoring levels.

3. If you do not have at least one email in your quarantine you will not get a daily notification from Barracuda.

4. If you set your quarantine and block level to the same number you will never have any mail quarantined.

5. Be careful of the block level. If you set your block level to zero, you should never get any email. Once a message has been blocked, we can not retrieve the message for you.

6. Blacklisting each piece of spam you get will be ineffective as a spam blocking tool. The email address that the spam came from is most likely forged. If you see you are getting an email you do not want and it is consistently showing the same "From" address, blacklisting will probably work on that sender.

7. The Barracuda now allows you to create your own Bayesian database. This can be a highly effective method of stopping spam. As you get messages quarantined you can classify them as spam or not spam by selecting the checkbox in front of the message you wish to classify. Then click on either the "Classify as Spam" or the "Classify as Not Spam" buttons. These actions will help the Bayesian filter learn what types of messages you think are spam and which messages you do not think are spam.